Bookings Terms & Conditions

Disposal of equipment removed by Vassell’s Commercial & Domestic Engineers LTD, up to 120 kg, will be subject to disposable charge of £50

Our Rates: We charge a minimum of four hours on all site visits. We also charge a standard £32.50 on all call outs to cover parking, congestion, tolls and consumables. The above prices do not include any parts used or hire of equipment and are subject to VAT.

Please note: If an engineer attends site to carry out the work and is unable to gain access or has been denied access, you will be charged £95 +VAT plus traveling time. If you want to cancel your appointment, you must give us a minimum of 6 hours prior to the appointment, otherwise you will be charged £95 + VAT

Fixed Prices can be given if requested as a written quotation by our office before work commences and are subject to VAT.

Materials supplied by Vassell’s Commercial & Domestic Engineers Ltd will be charged at trade price plus 20% mark up and are subject to VAT.

Material Collection: Time for non-stock items will be kept to a minimum – any charge will be agreed with the customer in advance and will not exceed £35 + VAT

The Invoice presented will clearly show a brief description of work carried out and a full breakdown of Labour and Materials.

Payment must be made in full by credit card or bank transfer to Vassell’s Commercial & Domestic Engineers LTD upon receipt of the invoice.

Terms & Conditions

1. Client’s Obligations

The Client shall co-operate with the Supplier as may be necessary to facilitate this agreement, including but not limited to:

Permitting the Supplier access to the property or location in which the services are to be supplied (“the Site”) and assuring that such access is appropriate and adequate.

Providing for the Supplier such facilities as may be necessary in order to allow him to complete the services.

Following the Supplier’s reasonable instructions relating to safety and the state of work which has recently been completed by the Supplier or is in the process of being completed or to the state of the Site in general, including recommendations and restrictions on appropriate usage, care and maintenance.

The Client shall inform Vassell’s of any defects, recommendations or recent work undertaken on the plant or equipment. Failure to do so may lead to equipment or system failure. If any such information is withheld by the Client, Vassell’s will not be liable for any damages or failures that may occur due to inadequate information discloser. If the Client fails to act up on existent recommendations and the plant or equipment fails, Vassell’s will not stand liability for any rectifications.

Unless the Quotation specifies otherwise, the Client will be responsible for any cleaning and redecorating which is necessary to the Site after the Supplier has completed the agreed services.

Where the Supplier stores or keeps any materials or equipment on Site, the Client shall be responsible for the security and safety of such and shall account to the Supplier for any loss or damage.

The Client shall be responsible for any permissions, licences or consents which are necessary in order for the services to be provided. The Client warrants that he has applied for and obtained all such necessary permissions, licence or consents prior to contracting the Supplier.

The Client shall clear the site / area of work of all furniture and property prior to the Supplier commencing work.

2. Supplier’s Obligations

The Supplier shall take all reasonable care with the Client’s property, including taking reasonable steps to protect the Client’s furnishings and wall and floor coverings during the provision of the services but cannot take responsibility for any damage which is caused.
The Supplier shall be responsible for managing and arranging the safe and lawful disposal of any waste materials which are generated or removed from the Client’s property as a result of the provision of the services.
The Supplier shall at all times hold a valid employer and public liability insurance policy and shall hold and keep up to date any and all licences or permits as may be required in order to provide the services.

3. Property Rights

Any property rights, title or ownership in any property or materials which are used by the Supplier in providing or delivering the service shall remain with the Supplier until the Client has made payment in full in accordance with these Terms and Conditions.

4. Disclaimers and Exclusions

The Supplier shall not be responsible in any circumstances to the Client or any third party for any loss of profit or indirect or consequential economic damage or loss, howsoever caused, whether as a result of negligence, misrepresentation, breach of contract or otherwise.
Nothing in the forgoing shall be read as restricting or limiting in any way the Supplier’s liability for death or personal injury.

5. Indemnity

The Client shall indemnify the Supplier against any loss or damage which results from the Client’s breach of this agreement or failure to abide by any of its terms.

6. Force Majeure

Vassell’s shall not be liable for any delay or failure in performing its obligations or duties which results from circumstances outside reasonable control including but not limited to acts of God, industrial action, war, fire, threat of terrorism, civil disturbance, rioting, government, regulatory action or pandemics, breakdown in plant or machinery or shortage of raw materials or supplies.

7. Warranty of Contractual Capacity

Both parties and the signatories to this agreement warrant that they are authorised and permitted to enter into this agreement and have obtained all necessary permissions and approvals.

Copyright © 2020 Vassell's Commercial and Domestic Engineers Ltd (08898944) The Engine House, 2 Veridion Way, Veridion Park, DA18 4AL VAT Number: 168 1443 02